Returns & Exchanges

At Flames The Brand, we want you to feel confident in your style. If your purchase doesn't ignite your passion, you can return or exchange eligible items within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to send back.

• 2.
  Prepare Your Package

  Securely pack your items in their original packaging, ensuring all tags are attached and the garment is in unworn condition.

• 3.
  Ship It Back

  Affix the prepaid shipping label provided via email to your parcel and drop it off at any authorized courier location.

• 4.
  Quality Check & Refund

  Once our team inspects the return, we will process your refund or exchange within 5-7 business days to your original payment method.